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Privacy Statement for e-centinela.com

At e-centinela.com, your privacy and the protection of your personal information are handled with great care. The following information will inform you how the information collected on e-centinela.com is used.

Website Visits and Website Security

When you visit the e-centinela.com website, our server automatically recognizes your IP address and records it. During a website visit, you may also enter your contact information. This information is collected voluntarily, so you are free to participate or not.

The e-centinela.com website contains links to other websites. These sites are not under our control, so e-centinela.com is not responsible for the information collected on these sites, nor is e-centinela.com responsible for the content or privacy practices of these sites. If you access these sites, you do so at your own risk.

When placing an order on e-centinela.com, you can be sure that your information, as well as your credit card information, is transmitted securely. We know that this information is confidential and we treat it with care. For your protection, the e-centinela.com site uses Secure Sockets Layer (SSL) technology. SSL technology is designed to provide communication security over the Internet. Data shared between both parties is encrypted. For more information about SSL technology, click here

"Cookies" and Tags

A "cookie" is a data element that a website can send to your browser, which may then store it on your system. We ask permission to place a "cookie" on your computer's hard drive. If you agree, your browser adds the text in a small file. Each "cookie" has a unique identifier and a structure assigned by the sending website. Only our website can access a cookie that has been left in a previous session (when you return to the e-centinela.com site). Rest assured that your identity will not become public information on the Internet because you visited our site.

e-centinela.com uses "cookies" to streamline the customer experience, as they allow the website to create a personalized experience and remember some of your settings.

Please note that "cookies" cannot allow the web server to read from your hard drive. Nor can they obtain your email address against your will, they cannot destroy files on your computer, they cannot create executable programs, and they cannot obtain sensitive information about you. In addition, "cookies" from one site cannot be read by another site; so your information cannot be passed from one site to another. Also remember, if at any time you believe that your privacy is violated or may be violated through the use of "cookies", you can have them deleted from your hard drive.

Customer Information

When you make a purchase or request other information from e-centinela.com, your personal information is included in our customer database. This information includes your name, address, email address. This information is used to ensure an optimized customer experience, so that we can get your purchases to you as quickly as possible. This information may also be used for other purposes, such as sending relevant company or product information by mail or email. We can assure you that email addresses are never given, rented, sold, or traded to third parties. If you have an open account with e-centinela.com, we will periodically share your credit and payment history with credit reporting agencies. Finally, as a good corporate citizen, e-centinela.com will share customer information with government agencies if required by law.

Online Conversation

Your chat login information and communications made through the chat feature are recorded and stored by LivePerson, an application service provider ("ASP"). e-centinela.com has access to LivePerson's recorded and stored chat information and may monitor or review such information to ensure quality. e-centinela.com may also use such information in accordance with e-centinela.com's Privacy Policy and Website Terms and Conditions. LivePerson's use of information is subject to LivePerson's Privacy Policy which can be found on LivePerson's website. To ensure that you stay up-to-date with customer preferences, please contact e-centinela.com at:

Eléctrica Centinela, S de RL de CV

Calz. Benito Juárez No 2238 local 5

Fracc. Las Palmas

21360 Mexicali, BC

Tel. 686-592-9294

gerencia@e-centinela.com

Note: Please be aware that e-centinela.com reserves the right to make changes to our privacy policy at any time without prior notice.